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Top Questions

My messages are not going through.

Please make sure you have a strong internet connection. On iOS, try tapping the exclamation mark and hit resend. On Android, you can just tap the message to try sending it again. You can also try closing the app. If the issue persists, please wait a few hours and try again at a later time. We apologize for the inconvenience.

I lost all my Matches!

Try logging out and logging back in. To do so, go to Settings, select App Settings, scroll down, hit Logout and log back in. As long as you haven’t accidentally deleted your account you should be fine! Note: If only one or two of your Matches disappeared, they either blocked you or deleted their account…

How do I change my name or my age?

Fuzzy Banter pulls data from Facebook to create your profile. Simply update your name / age on Facebook and it will update on Fuzzy Banter in the next few days. If your info doesn’t update, you’ll have to delete your Fuzzy Banter account, update your name / age on Facebook, and create a new Fuzzy Banter account. Deleting your Fuzzy Banter account will delete all your matches and messages. To delete your Fuzzy Banter account, go to settings, app settings, scroll down, and hit delete account. Make sure you’ve entered your actual name / age on Facebook before creating a new Fuzzy Banter account, since Fuzzy Banter will use it to create your profile.

Fuzzy Banter is stuck on ||Finding people near you||.

Open Fuzzy Banter and try logging out and logging back in. You can also try force quitting the app. On your device, go to Settings and make sure the GPS (location services) is enabled. You can also try turning location services OFF and back ON. You may have to open the Maps app in order for your GPS to pick up your current location. If the issue persists, please wait a few hours and try again.

I can’t log in.

Make sure you have the latest version of Fuzzy Banter. Open Fuzzy Banter and try logging out and logging back in. You can also try force quitting the app. If you’re using an iPhone: go to the iOS settings, select Facebook, remove your Facebook account and try logging in to Fuzzy Banter again. You can also try deleting Fuzzy Banter from your phone, downloading it again and reinstalling it. As long as you don’t delete your account, this won’t delete your existing matches and messages.

One of my Matches disappeared.

It sounds like that person either blocked you or deleted their account. Try logging out and back in just to be sure. To do so, go to Settings, scroll down, hit log out, and log back in. Fuzzy Banter on!

Sign up and Login

I can't login

Make sure you have the latest version of Fuzzy Banter. Open Fuzzy Banter and try logging out and logging back in. You can also try force quitting the app. If you’re using an iPhone: go to the iOS settings, select Facebook, remove your Facebook account and try logging in to Fuzzy Banter again. You can also try deleting Fuzzy Banter from your phone, downloading it again and reinstalling it. As long as you don’t delete your account, this won’t delete your existing matches and messages.

Why does Fuzzy Banter need to access my photos / camera roll?

If you want to upload profile photos directly from your phone, Fuzzy Banter needs access to your photos. If you denied Fuzzy Banter access to your photos, go to ‘Settings’ on your phone, find ‘Fuzzy Banter,’ and enable photo access.

The app keeps crashing.

Make sure you have the latest version of Fuzzy Banter and try hard closing the app: If you’re using an iPhone, double tap the “Home” button, and swipe Fuzzy Banter up to force quit the app. On Android: Go to ‘Settings’, go to ‘Apps’, select Fuzzy Banter, hit ‘force quit’, then open Fuzzy Banter again. You can also try restarting your phone and reinstalling the app. As long as you don’t delete your account you won’t lose any of your Matches or messages.

Will I lose my matches if I delete the app?

As long as you don’t delete your account, deleting the app won’t delete any of your matches or messages.

Chat / Messages

Can I message someone I haven’t matched with?

No, only users who have indicated a mutual interest in one another are allowed to chat.

My messages are not going through.

Please make sure you have a strong internet connection. On iOS, try tapping the exclamation mark and hit resend. On Android, you can just tap the message to try sending it again. You can also try closing the app. If the issue persists, please wait a few hours and try again at a later time. We apologize for the inconvenience.

Can I unblock someone?

Nope, blocking / unmatching is a permanent action.